A copy of the original invoice must be included with all returned items.
A 30% restocking fee applies to all returned parts.
Returned parts must be new and in their original, unopened packaging. (Parts in opened bags are not eligible for return.)
Used parts cannot be returned.
We do not accept returns on parts that have been installed or where installation has been attempted.
No returns are accepted on parts that were out-of-stock Special Orders.
Electrical parts are non-returnable.
We reserve the right to refuse and return any items that have been installed, used, or do not meet the conditions stated above.
All return requests must be made within 30 days of receipt.
We make every effort to confirm proper fitment and part compatibility using the VIN and/or the vehicle’s year, make, and model when provided to us. However, non-stocked special-ordered parts are non-returnable and non-refundable if ordered in error by the customer.
Cancellation Policy
Orders, or portions of orders, for regularly stocked (non-special-order) parts may be canceled up until the time they are shipped.
Special-order parts cannot be canceled once ordered from the manufacturer. In extremely rare and limited cases, a cancellation may be approved if it meets specific manufacturer guidelines and will be subject to a 40% restocking fee. However, once special-order part(s) have arrived and been shipped to the customer, they are no longer eligible for cancellation, return, or refund under any circumstances.
